Return Policy
Merchandise Return/Refund Policy
An item is considered eligible for return if one or more of the following criteria has been met:
1. The item was received due to an error on the part of Accessory Vault By Shonda.
2. The item was damaged in transit
3. The item was broken prior to being worn
4. The item has a manufacturing defect such as a non-functioning clasp, abnormal discoloration, or a jump ring not being closed properly.
Once the returned merchandise has been received, a direct replacement will be sent to the customer. If the returned item is no longer available for purchase, a refund in the amount of the original purchase price will be processed on the original form of payment.
No exchanges.
Items ineligible for return include:
1. Items ordered in error by the customer
2. Items broken due to misuse by the customer
3. Items tarnished by water, hairspray, perfumes, etc.
4. Items that have been worn.
An item is considered eligible for return if one or more of the following criteria has been met:
1. The item was received due to an error on the part of Accessory Vault By Shonda.
2. The item was damaged in transit
3. The item was broken prior to being worn
4. The item has a manufacturing defect such as a non-functioning clasp, abnormal discoloration, or a jump ring not being closed properly.
Once the returned merchandise has been received, a direct replacement will be sent to the customer. If the returned item is no longer available for purchase, a refund in the amount of the original purchase price will be processed on the original form of payment.
No exchanges.
Items ineligible for return include:
1. Items ordered in error by the customer
2. Items broken due to misuse by the customer
3. Items tarnished by water, hairspray, perfumes, etc.
4. Items that have been worn.